Effective Date: 14 May 2026

Welcome to Momo Pasal. These Terms of Use govern your access to and use of the website www.momopasal.in and all related services provided by Momo Pasal.

By accessing, browsing, or placing orders through our website, you agree to comply with these Terms of Use.

1. Acceptance of Terms

By using our website, you confirm that:

  • You are legally capable of entering into binding agreements.
  • You agree to follow all applicable laws and regulations.
  • You accept these Terms of Use and our Privacy Policy.

If you do not agree with any part of these terms, please discontinue use of the website.

2. About Our Services

Momo Pasal is a food ordering and delivery platform primarily offering momos, snacks, and related food items for home delivery and advance ordering.

Our services may include:

  • Online food ordering
  • Scheduled deliveries
  • Advance party and event orders
  • Promotional offers and discounts

3. Operating Hours

Our operating hours are currently:

  • 9:00 AM to 8:00 PM

Orders placed outside operating hours may be processed on the next working period.

4. User Accounts

Users may be required to provide accurate information during checkout or account registration.

You agree:

  • To provide current and correct information
  • Not to impersonate another person
  • Not to misuse the platform
  • To maintain confidentiality of your login credentials

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

5. Orders & Acceptance

All orders placed through the website are subject to:

  • Product availability
  • Serviceability of delivery location
  • Operational feasibility
  • Confirmation by Momo Pasal

We reserve the right to refuse or cancel any order at our discretion.

6. Pricing & Payments

  • Prices displayed on the website are subject to change without prior notice.
  • Customers are responsible for verifying order details before payment.
  • Payments must be completed using approved payment methods available on the website.
  • Applicable taxes and delivery charges may be added during checkout.

7. Delivery Policy

We aim to deliver orders within the selected delivery slot; however, delivery times may vary due to:

  • Weather conditions
  • Traffic
  • High order volumes
  • Operational limitations
  • Unforeseen circumstances

Customers are responsible for providing accurate delivery information.

Failure to receive the order due to incorrect details may result in cancellation without refund.

8. Advance Orders & Bulk Orders

Customers may place advance orders for:

  • Parties
  • Celebrations
  • Gatherings
  • Events

For large or customized orders, additional preparation time may be required.

9. Cancellation & Refunds

Orders may be cancelled subject to operational status and preparation stage.

Refunds, where applicable, may take several business days depending on the payment provider.

Momo Pasal reserves the right to deny refunds in cases involving:

  • Incorrect order information provided by customers
  • Failed delivery attempts
  • Abuse of refund policies

10. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Images
  • Text
  • Graphics
  • Design elements

are the property of Momo Pasal unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

11. Prohibited Activities

Users shall not:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems
  • Interfere with website functionality
  • Spread malware or harmful code
  • Submit false or misleading information

Violation of these terms may result in legal action or account termination.

12. Limitation of Liability

Momo Pasal shall not be held liable for:

  • Delays in delivery
  • Temporary website unavailability
  • Technical issues
  • Third-party service interruptions
  • Indirect or consequential damages arising from website use

Use of the website and services is at the user’s own risk.

13. Third-Party Services

Our platform may integrate with third-party services such as:

  • Payment gateways
  • Delivery platforms
  • Analytics providers

We are not responsible for third-party service interruptions or policies.

14. Modifications to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice.

Continued use of the website after updates constitutes acceptance of revised terms.

15. Governing Law

These Terms of Use shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of competent courts in India.

16. Contact Information

For questions regarding these Terms of Use, please contact us through the details available on our website:

🌐 Website: www.momopasal.in